Hosting environment
Managed hosting environment for one smaller EMPEX-built website.
Compare Website Aftercare plans
Launch Aftercare
Launch Aftercare Plan
Essential aftercare for smaller websites built by EMPEX DIGITAL
Essential aftercare for smaller EMPEX-built websites that need hosting, monitoring, backups and light ongoing support.
Launch Aftercare is only available for websites built by EMPEX DIGITAL. We no longer sell standalone support or maintenance for third-party, inherited or externally built websites.
What is included
SSL and launch support
SSL certificate setup, renewal support and launch configuration help.
Uptime monitoring
Availability monitoring for the covered website.
Automated backups
Automated website backups configured for the agreed environment.
Backup verification
Monthly backup verification to confirm backup awareness.
Essential security checks
Basic security and website health checks.
Contact and booking-flow checks
Availability checks for contact forms and basic booking enquiry flows.
Email support
Email support during EMPEX business hours.
One small content request
Up to one small content request within the monthly allowance.
Minor issue correction
Minor display issue correction where covered by the plan.
Suitable for
- Small informational websites
- Service-based business websites
- Brochure websites
- Landing pages
- Portfolio websites
- Contact forms
- Simple booking enquiry flows
- Low-to-moderate traffic websites
Important boundaries
- E-commerce, portals, user accounts and advanced integrations
- New pages, redesigns, major functionality and ongoing SEO campaigns
- Domain renewals, premium tools, email services and unusual usage costs unless agreed in writing
If you prefer not to use EMPEX Website Aftercare, you can host the website elsewhere. EMPEX can provide the agreed project handover, such as codebase transfer, repository notes, environment-variable checklist, database/export guidance, deployment information and domain/DNS notes.
Questions about Launch Aftercare?
Compare all Website Aftercare routes, read the current terms, or discuss the project handover route if you prefer to host elsewhere.
FAQs
Can I host the website elsewhere?
If you prefer external hosting, EMPEX can provide the agreed project handover materials and codebase transfer instead of Website Aftercare.
Does unused support time roll over?
No. The monthly support allowance is shared by content requests, routine fixes and support requests, and unused time does not roll over.
Can I request new features?
New pages, new features, redesigns, integrations and major development work are quoted separately before work begins.